FAQ

Everything you need to know about finding, wearing and ordering your LOVE RAYS fragrance.

Fragrances & scent

Which LOVE RAYS fragrance is right for me?

Choose by mood: LOVE ME FOREVER is a fruity clean musk; LOVE ME ALL NIGHT blends honey and white chocolate; LOVE ME TENDER is a soft fruity floral; and LOVE ME GENTLY is a fresh green tea and jasmine scent.

How can I try the fragrances before choosing a bottle?

Our Discovery Set is the easiest way to experience the collection on your own skin and find the scent that feels most like you.

Why does a fragrance smell different on different people?

Skin chemistry, temperature and even the weather influence how perfume develops. Give a fragrance a little time: the opening notes will soften into its heart and base as you wear it.

How long does the fragrance last?

Wear time varies with skin type, climate and application. For the best result, apply to moisturised skin and pulse points, and avoid rubbing the fragrance after spraying.

The heart spray

What makes the LOVE RAYS spray special?

LOVE RAYS is the only fragrance brand in the world with our proprietary heart-spray technology. At its core is a specially engineered, high-precision nozzle that shapes the fragrance into our signature heart as it lands. Unlike a conventional perfume atomizer, every detail of the spray has been designed to create something you can not only smell, but see.

How do I create the clearest heart shape?

Hold the bottle upright, approximately 10 cm from the surface where you want the heart to appear. Keep your hand steady, aim the nozzle straight at the surface, and press the sprayer fully in one smooth motion. For best results, use a flat surface and avoid spraying in strong wind or while moving.

Can I spray the fragrance on clothing?

Yes. On fabric, the heart may appear as a slightly darker shape that gradually fades as the fragrance evaporates. Perfume contains alcohol and fragrance ingredients, so we recommend testing a small, inconspicuous area first. Take extra care with delicate, dyed or treated fabrics, as perfume may affect certain colours or finishes.

Ingredients & care

Where can I find the ingredients?

The ingredient information is shown on the product page and packaging. If you have a known sensitivity, review the list carefully before use.

How should I store my fragrance?

Keep the bottle upright in a cool, dry place away from direct sunlight and temperature changes. Proper storage helps protect the scent for longer.

Orders & delivery

When will my order arrive?

Available delivery options, costs and estimated timing are shown during checkout. Once your order has shipped, you will receive tracking information by email when available.

Can I change or cancel my order?

Contact us as soon as possible with your order number. We will always try to help, but changes cannot be guaranteed once an order is being prepared or has shipped.

What if my order arrives damaged or incorrect?

Please contact us with your order number and clear photographs of the parcel and product. We will review the issue and help you with the next step.

How do returns work?

Please review our Returns information for the current conditions, or contact Customer Care before sending anything back. Include your order number so we can help quickly.

Still need help?

Send us a little love note through our Contact page. We will be happy to help with scents, orders or anything else LOVE RAYS.

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